GLC 2019

Libraries continue evolving to meet the needs of their communities. However, each success comes with an increase in expectations. However, with limited resources, every library has to make tough decisions: do new things get added on already full plates? Can we continue to do more with no increase in resources? What gets cancelled? How do you decide? And if nothing changes, how long will it be until the team burns out? This talk will look at how libraries can navigate the difficulty of maintaining effective, growing, and responsive service while setting reasonable boundaries on both the personal and branch level.